Privacy Policy
Last updated: 27 July 2026
At Sarah Thornton Books (“we”, “our”, “us”), we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains what information we collect, how we use it, and your rights regarding that information.
By using this website, you agree to the collection and use of your information as described in this Privacy Policy.
Who We Are
Sarah Thornton is an Australian author operating a business and the website https/sarahthorntonbooks.com
If you have any questions about this Privacy Policy or how we handle your personal information, please contact us at:
Email: info@sarahthorntonbooks.com
Information We Collect
Depending on how you use our website, we may collect:
Information you provide
- Name
- Email address
- Billing address
- Shipping address
- Telephone number (if provided)
- Information included in enquiries you send us
- Newsletter subscription details
Information collected automatically
When you visit our website we may collect:
- IP address
- Browser type
- Device information
- Pages visited
- Date and time of your visit
- Cookies and similar technologies
Order information
If you purchase books from us we collect information necessary to process and fulfil your order, including:
- Products purchased
- Order history
- Shipping information
- Transaction details
We do not store your full credit or debit card details.
How We Use Your Information
We use your information to:
- process and fulfil your orders
- deliver purchased books
- respond to enquiries
- send newsletters and updates (only if you have subscribed)
- improve our website
- detect fraud or misuse
- comply with legal and taxation obligations.
Newsletter and Marketing
If you subscribe to our newsletter, we will use your email address to send:
- book news
- release announcements
- special offers
- author updates
- event information.
Our newsletters are sent using EmailOctopus.
You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us.
We do not sell or rent our mailing list.
Payments
Payments made through our website are securely processed by WooPayments and its payment partners.
We never receive or store your complete payment card details.
Payment providers may collect information directly from you in accordance with their own privacy policies.
Printing and Shipping
Books purchased through this website are printed and shipped by our third party printing and fulfilment partners including but not limited to BookVault, Ingram Spark and KDP Amazon (Printers).
To fulfil your order, we share only the information necessary to print and deliver your books, including:
- your name
- delivery address
- order details.
Printers may process this information in accordance with their own Privacy Policy.
Cookies
Our website uses cookies to improve your browsing experience.
Cookies help us:
- remember shopping cart contents
- improve website performance
- understand how visitors use our website
- maintain website security.
Most web browsers allow you to disable cookies. However, some parts of the website may not function correctly if cookies are disabled.
Third-Party Services
We use trusted third-party service providers to operate our website and business.
These may include:
- WooCommerce
- WooPayments
- Printers (see further above)
- EmailOctopus
- WordPress
- website hosting providers
- spam detection services
- analytics providers (if enabled).
These providers only receive the information necessary to perform their services.
International Transfers
Because we sell books internationally and use service providers located in different countries, your personal information may be transferred outside Australia, including to countries such as the United Kingdom, the European Union, the United States and other jurisdictions where our service providers operate.
Where reasonably practicable, we take steps to ensure that these providers protect your personal information in accordance with applicable privacy laws.
How Long We Keep Your Information
We retain personal information only for as long as necessary.
Generally:
- order records are retained for accounting and tax purposes
- newsletter information is retained until you unsubscribe
- enquiry emails are retained while reasonably required for customer service
- website logs are retained for security and maintenance purposes.
Keeping Your Information Secure
We take reasonable technical and organisational measures to protect your personal information against unauthorised access, loss, misuse or disclosure.
However, no method of transmitting information over the internet is completely secure, and we cannot guarantee absolute security.
Your Privacy Rights
Depending on where you live, you may have the right to:
- request access to your personal information
- request correction of inaccurate information
- request deletion of your information where permitted by law
- object to certain processing
- withdraw consent for marketing communications
- request a copy of information you have provided to us.
To exercise any of these rights, please contact us using the email address above.
Australian Privacy Rights
If you are in Australia and believe we have mishandled your personal information, please contact us first so we can attempt to resolve your concern.
If you remain dissatisfied, you may contact the Office of the Australian Information Commissioner (OAIC).
UK and European Privacy Rights
If you are located in the United Kingdom or European Economic Area, you may also have rights under the UK GDPR or the EU General Data Protection Regulation (GDPR), including the right to lodge a complaint with your local supervisory authority.
California Residents
If you are a California resident, you may have additional privacy rights under California law.
We do not sell your personal information.
California residents may request access to or deletion of personal information, subject to applicable legal exceptions.
Children’s Privacy
This website is intended for adults and is not directed to children under 16 years of age.
We do not knowingly collect personal information from children.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page together with the updated revision date.
Contact Us
If you have any questions about this Privacy Policy or our handling of personal information, please contact us at:
Email: info@sarahthorntonbooks.com